OUR POLICY

ARCHIVING

All ordered images are archived for one year from the date of your initial order. Images remain on-site for 7 days and are then moved to off-site storage. Once images have been transferred to off-site storage, a $50 retrieval fee will apply.

YOUR SESSION / EVENT

Please be prepared to use the full time reserved for your session or event. Sessions must begin at the scheduled time. Due to our strict scheduling, services will end at the originally agreed-upon time, even if the client arrives late.

If you are running late, please notify us immediately. If you are more than 30 minutes late without communication, we will assume you are not attending and will leave.

We offer both studio and on-location sessions. Location sessions may take place indoors or outdoors, at your home, or at another agreed-upon location. Please confirm your location at least one day prior to your session, as timing and lighting conditions affect location suitability. If needed, we can suggest locations.

We are not responsible for creating or supplying themes or concepts. Additional themes may incur extra costs.

Clients are responsible for providing their own props and concept-related items unless otherwise agreed upon.

To discuss ideas after booking, please text 662-907-8696 to schedule a 5–10 minute phone consultation.

EXCLUSIVE PHOTOGRAPHER

Clients and guests may not bring digital cameras or camcorders to sessions. If this occurs, the photographer reserves the right to terminate the session without refund.

CANCELLATION / RESCHEDULING

Cancellations must be made via phone, email, or text at least 72 hours prior to the session.

If you or anyone being photographed is ill, we recommend rescheduling. Deposits are non-refundable if the client cancels.

If cancellation occurs within 72 hours of the session, the remaining balance is due at the time of cancellation.

If a session is rescheduled and the new date is unavailable, all payments are non-refundable. If the new date is available, the package may be transferred. The new date must be within 60 days to retain original pricing.

One reschedule is allowed. Any additional reschedules require a $25 fee.

No-call, no-shows are treated as cancellations. If you do not arrive or contact us within 30 minutes of your scheduled time, your session will be considered forfeited.

LIQUIDATED DAMAGES

In the event of cancellation or breach of contract, all payments made will be retained to cover business losses and the reservation of your time slot.

RE-SHOOTS

Reshoots are offered at the sole discretion of the photographer and do not include an additional session fee unless it is a school-day picture.

Reshoots are not provided for personal preferences such as hair, clothing, scenery, or facial expressions.

DISCOUNTS & PROMOTIONS

Promotional sessions are limited-time offers. Once all slots are filled, we are not obligated to extend or honor expired promotions.

RETOUCHING / BASIC EDITING

All event images receive basic editing. Photo sessions include retouching after the client selects their images.

We do not use filters. All edits are done carefully to maintain a natural look.

Basic Editing Includes:

• Color correction
• Adjustments to brightness, shadows, contrast, highlights, and levels

Retouching Includes:

• Skin smoothing and blemish removal
• Skin tone correction
• Removal of stray hairs (unless it is a hair-focused shoot)
• Cleaning marks from backdrops

We will not alter permanent features (such as scars or birthmarks) unless requested.

Additional editing beyond this scope will incur extra charges.

GRAPHIC DESIGN SERVICES

All design work is completed in-house. Clients will receive a preview before printing begins and are allowed one revision. Additional revisions will incur a $50 design fee.

USAGE RIGHTS

Robyn’s Photos retains the right to use all images for portfolio, marketing, advertising, competitions, and publication.

Images may be posted within 2 days after the session. Clients may request to post their images first and will be given up to 7 days to do so.

Images will only be removed if deemed inappropriate or embarrassing.

COPYRIGHT

All images are protected under Federal Copyright Law and remain the property of Robyn’s Photos and Robyn’s Visions.

It is illegal to copy, scan, download, print, or reproduce images without written permission. Violations may result in fines.

No identifying names will be used unless authorized.

WAIVER OF LIABILITY

Robyn’s Photos is not liable for circumstances beyond its control, including lost or damaged materials.

Clients release Robyn’s Photos from liability for accidents unless caused by willful misconduct.

If the photographer becomes unavailable due to illness or emergency, a replacement will be arranged if possible. If not, all payments will be refunded.

In the event of lost or damaged images, liability is limited to a refund of payments received.

ONLINE GALLERY

Proofs will be available within 3–12 days via a password-protected gallery.

Galleries remain active for 72 hours. A $50 fee applies to reactivate access.

Final retouched images will be delivered within 7 business days after selections are submitted (excluding holidays).

ARTISTIC SELECTION

Images are carefully selected by the photographer. Only images that meet quality standards will be presented. Unselected images are permanently removed.

ORDERING / PACKAGES

Full payment is required at the time of ordering. All sales are final.

Sales tax of 7% will be applied. Please allow up to 2 weeks for delivery.

PRINT & PRODUCT PRICING

Prices are subject to change at any time. Pricing at the time of your session remains valid for 30 days.

REPRINTS

Images are stored for one year. Reprint orders require a $75 minimum.

PAYMENT

Accepted payment methods include cash, money order, CashApp, Zelle, Apple Pay, credit cards, and PayPal.

A $25 booking fee is required for sessions and $50 for events. These fees are non-refundable.

All balances must be paid in full before services are rendered.

RECOVERY

In the event of data loss due to unforeseen issues, a full refund will be issued.

Recovered images require 90% payment for release. No payment means no delivery.

CONTRACTS

All events require a signed contract and full payment before services are provided.

REFUND POLICY

If a session cannot occur due to unforeseen circumstances, a new date will be scheduled or the deposit will be refunded if applicable.

No refunds will be given for missed appointments.

All digital purchases are non-refundable once delivered.

Incorrect image selections must be reported within 24 hours.

Updated: May 23, 2026